Frequently Asked Questions
How long is the visit?
Your visit is booked for 90 minutes: about an hour with Dr. French, and the rest for him to finish your orders and plan the same day.
How is it billed?
$550 covers the first hour; most Deep Dives need about two hours, billed at the same rate. You pay $550 when you book.
Is my health information secure?
Yes. We follow Canada's federal privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA), and New Brunswick's health privacy law, the Personal Health Information Privacy and Access Act (PHIPAA). Your health record is encrypted and kept in Canadian data centres.
Is it covered by Medicare?
No. The Deep Dive and physician concierge services are private and not covered by Medicare.